ACA00009 · PSX-30ACA_REN_PSX-30
Renewal · Pre X 30 · cycle 7 · sent 2026-07-02 · offer NONE · Active
Dials
13,750
13% of program dials this window
Net contacts
883
net rate 6.4% of dials
Sales
170
conversion 19.3% · SPH 0.426
Cost / sale
$39
398.9 hours × billed rate ÷ sales
List health
lead-grain, list-lifetime · ignores the date filterList size
5,994
Leads dialed
7,216
Penetration
100.0%
List completion
38.2%
Exhausted
9
Converted
31
7,216 unique leads dialed against a 5,994-record list — physically impossible, known (FACTS.md L21), and the reason B4 (`prior_call_ids.csv`) is the critical path. Penetration renders capped at 100% per rulebook §C, which is exactly why this callout exists.
Weekly trend
dials and net contacts, ISO weeksDisposition mix
14,486 dispositioned callsExport CSV| Disposition | Calls | ShareShare of this campaign's dispositioned calls | Net |
|---|---|---|---|
| voicemail | 7,964 | 55.0% | 0 |
| hangup | 2,170 | 15.0% | 293 |
| answeringmachine | 2,029 | 14.0% | 0 |
| invalidnumber | 590 | 4.1% | 0 |
| alreadyrenewed | 366 | 2.5% | 0 |
| auto | 261 | 1.8% | 0 |
| notinterested | 194 | 1.3% | 162 |
| accountrenewedsalesale | 170 | 1.2% | 170 |
| willrenewlater | 169 | 1.2% | 151 |
| wrongnumber | 120 | 0.8% | 0 |
| lostconnection | 110 | 0.8% | 34 |
| recallrequestgeneral | 109 | 0.8% | 0 |
| Total | 14,486 | 100.0% | 883 |
+ 8 more dispositions · 234 calls.
Agents on this campaign
21 agents · click a header to sortExport CSV| Agent | Dials⇅ | Net⇅ | Sales⇅ | Hours⇅ | SPHSales ÷ productive hours, on this campaign⇅ | Conv. %Sales ÷ net contacts⇅ |
|---|---|---|---|---|---|---|
| Efrain Martinez | 812 | 55 | 23 | 25.1 | 0.918 | 41.8% |
| Livario Aguirre | 1,510 | 118 | 18 | 34.4 | 0.523 | 15.3% |
| Carlos Chacon | 1,164 | 61 | 18 | 31.8 | 0.566 | 29.5% |
| Sara Villeda | 1,275 | 56 | 12 | 29.4 | 0.408 | 21.4% |
| Oscar Linares | 693 | 47 | 11 | 20.3 | 0.542 | 23.4% |
| Katerin Pocasangre | 517 | 38 | 11 | 24.0 | 0.459 | 28.9% |
| Juan Guzman | 911 | 53 | 10 | 24.5 | 0.408 | 18.9% |
| Dina Alonzo | 774 | 43 | 10 | 25.0 | 0.401 | 23.3% |
| Walter Alfaro | 885 | 46 | 9 | 24.0 | 0.375 | 19.6% |
| Rodrigo Pineda | 520 | 35 | 9 | 22.7 | 0.397 | 25.7% |
| Orlando Alfaro | 950 | 71 | 8 | 22.6 | 0.355 | 11.3% |
| Cristian Aguilar | 279 | 34 | 8 | 17.9 | 0.447 | 23.5% |
| Nestor Najarro | 1,185 | 86 | 7 | 31.0 | 0.226 | 8.1% |
| Rodrigo Cortez | 734 | 42 | 7 | 24.0 | 0.292 | 16.7% |
| Maria Molina | 100 | 8 | 4 | 3.6 | 1.111 | 50.0% |
| Susana Zambrano | 652 | 53 | 3 | 19.3 | 0.156 | 5.7% |
| Ruben Rivas | 271 | 10 | 2 | 9.0 | 0.223 | 20.0% |
| Miguel Ruiz | 319 | 15 | 0 | 5.9 | 0.000 | 0.0% |
| Ronald Moreira | 189 | 12 | 0 | 4.7 | 0.000 | 0.0% |
| 0 | 6 | 0 | 0 | 0.0 | — | — |
| Obe Quinones+Focal | 1 | 0 | 0 | 0.0 | 0.000 | — |
| Campaign | 13,750 | 883 | 170 | 398.9 | 0.426 | 19.3% |
Every figure on this page is the same metric layer as the Campaigns table, filtered to ACA00009 — the totals row there and the KPIs here cannot disagree. Cycle Compare (PRD §6.3) lands on this page once the program↔cycle pairing is configured; it needs config, not code.