ACA00009 · PSX-30ACA_REN_PSX-30
Renewal · Pre X 30 · cycle 7 · sent 2026-07-02 · offer NONE · Active
Dials
13,376
18% of program dials this window
Net contacts
796
net rate 6.0% of dials
Sales
128
conversion 16.1% · SPH 0.344
Cost / sale
$49
372.4 hours × billed rate ÷ sales
List health
lead-grain, list-lifetime · ignores the date filterList size
5,994
Leads dialed
7,216
Penetration
100.0%
List completion
38.2%
Exhausted
9
Converted
31
7,216 unique leads dialed against a 5,994-record list — physically impossible, known (FACTS.md L21), and the reason B4 (`prior_call_ids.csv`) is the critical path. Penetration renders capped at 100% per rulebook §C, which is exactly why this callout exists.
Weekly trend
dials and net contacts, ISO weeksDisposition mix
13,966 dispositioned callsExport CSV| Disposition | Calls | ShareShare of this campaign's dispositioned calls | Net |
|---|---|---|---|
| voicemail | 7,779 | 55.7% | 0 |
| hangup | 2,090 | 15.0% | 285 |
| answeringmachine | 1,989 | 14.2% | 0 |
| invalidnumber | 579 | 4.1% | 0 |
| alreadyrenewed | 296 | 2.1% | 0 |
| auto | 239 | 1.7% | 0 |
| notinterested | 182 | 1.3% | 150 |
| willrenewlater | 151 | 1.1% | 135 |
| accountrenewedsalesale | 128 | 0.9% | 128 |
| wrongnumber | 117 | 0.8% | 0 |
| recallrequestgeneral | 103 | 0.7% | 0 |
| lostconnection | 103 | 0.7% | 29 |
| Total | 13,966 | 100.0% | 796 |
+ 8 more dispositions · 210 calls.
Agents on this campaign
20 agents · click a header to sortExport CSV| Agent | Dials⇅ | Net⇅ | Sales⇅ | Hours⇅ | SPHSales ÷ productive hours, on this campaign⇅ | Conv. %Sales ÷ net contacts⇅ |
|---|---|---|---|---|---|---|
| Livario Aguirre | 1,480 | 110 | 16 | 32.9 | 0.487 | 14.5% |
| Efrain Martinez | 802 | 43 | 16 | 22.6 | 0.707 | 37.2% |
| Carlos Chacon | 1,138 | 53 | 15 | 29.5 | 0.509 | 28.3% |
| Sara Villeda | 1,247 | 53 | 11 | 28.2 | 0.390 | 20.8% |
| Oscar Linares | 667 | 46 | 11 | 19.5 | 0.565 | 23.9% |
| Juan Guzman | 911 | 53 | 10 | 24.5 | 0.408 | 18.9% |
| Katerin Pocasangre | 502 | 35 | 9 | 22.5 | 0.400 | 25.7% |
| Dina Alonzo | 745 | 38 | 7 | 22.1 | 0.316 | 18.4% |
| Walter Alfaro | 855 | 43 | 6 | 22.9 | 0.262 | 14.0% |
| Rodrigo Pineda | 494 | 31 | 6 | 20.7 | 0.290 | 19.4% |
| Rodrigo Cortez | 725 | 38 | 5 | 22.7 | 0.220 | 13.2% |
| Cristian Aguilar | 268 | 29 | 5 | 16.0 | 0.312 | 17.2% |
| Nestor Najarro | 1,152 | 79 | 4 | 29.3 | 0.137 | 5.1% |
| Orlando Alfaro | 935 | 66 | 4 | 21.1 | 0.189 | 6.1% |
| Susana Zambrano | 626 | 44 | 2 | 17.7 | 0.113 | 4.5% |
| Ruben Rivas | 247 | 5 | 1 | 7.9 | 0.126 | 20.0% |
| Miguel Ruiz | 319 | 15 | 0 | 5.9 | 0.000 | 0.0% |
| Ronald Moreira | 189 | 12 | 0 | 4.7 | 0.000 | 0.0% |
| Maria Molina | 71 | 3 | 0 | 1.8 | 0.000 | 0.0% |
| 0 | 3 | 0 | 0 | 0.0 | — | — |
| Campaign | 13,376 | 796 | 128 | 372.4 | 0.344 | 16.1% |
Every figure on this page is the same metric layer as the Campaigns table, filtered to ACA00009 — the totals row there and the KPIs here cannot disagree. Cycle Compare (PRD §6.3) lands on this page once the program↔cycle pairing is configured; it needs config, not code.