ACA00011 · PRX-30 AR DeclineACA_REN_PRX-30_AR Decline
Renewal · AR Reject-Pre x · cycle 8 · sent 2026-08-04 · offer NONE · Not Received
Dials
8,002
57% of program dials this window
Net contacts
478
net rate 6.0% of dials
Sales
78
conversion 16.3% · SPH 0.316
Cost / sale
$53
246.6 hours × billed rate ÷ sales
List health
lead-grain, list-lifetime · ignores the date filterList size
0
Leads dialed
4,958
Penetration
—
List completion
—
Exhausted
3
Converted
72
4,958 unique leads dialed against a 0-record list — physically impossible, known (FACTS.md L21), and the reason B4 (`prior_call_ids.csv`) is the critical path. Penetration renders capped at 100% per rulebook §C, which is exactly why this callout exists.
Weekly trend
dials and net contacts, ISO weeksDisposition mix
8,089 dispositioned callsExport CSV| Disposition | Calls | ShareShare of this campaign's dispositioned calls | Net |
|---|---|---|---|
| voicemail | 4,744 | 58.6% | 0 |
| answeringmachine | 993 | 12.3% | 0 |
| hangup | 708 | 8.8% | 116 |
| ringnoanswer | 408 | 5.0% | 0 |
| invalidnumber | 317 | 3.9% | 0 |
| alreadyrenewed | 197 | 2.4% | 0 |
| willrenewlater | 173 | 2.1% | 161 |
| auto | 126 | 1.6% | 0 |
| recallrequestgeneral | 99 | 1.2% | 0 |
| accountrenewedsalesale | 78 | 1.0% | 78 |
| notinterested | 70 | 0.9% | 66 |
| wrongnumber | 68 | 0.8% | 0 |
| Total | 8,089 | 100.0% | 478 |
+ 8 more dispositions · 108 calls.
Agents on this campaign
13 agents · click a header to sortExport CSV| Agent | Dials⇅ | Net⇅ | Sales⇅ | Hours⇅ | SPHSales ÷ productive hours, on this campaign⇅ | Conv. %Sales ÷ net contacts⇅ |
|---|---|---|---|---|---|---|
| Sara Villeda | 773 | 30 | 11 | 22.0 | 0.499 | 36.7% |
| Livario Aguirre | 678 | 51 | 9 | 18.9 | 0.476 | 17.6% |
| Nestor Najarro | 653 | 47 | 8 | 21.0 | 0.380 | 17.0% |
| Ruben Rivas | 629 | 27 | 7 | 22.2 | 0.316 | 25.9% |
| Efrain Martinez | 612 | 35 | 7 | 18.3 | 0.382 | 20.0% |
| Orlando Alfaro | 576 | 42 | 7 | 16.8 | 0.417 | 16.7% |
| Carlos Chacon | 679 | 45 | 5 | 16.6 | 0.300 | 11.1% |
| Dina Alonzo | 459 | 37 | 5 | 15.8 | 0.317 | 13.5% |
| Maria Molina | 848 | 34 | 4 | 20.4 | 0.196 | 11.8% |
| Susana Zambrano | 688 | 41 | 4 | 21.7 | 0.184 | 9.8% |
| Katerin Pocasangre | 532 | 36 | 4 | 18.6 | 0.215 | 11.1% |
| Cristian Aguilar | 313 | 14 | 4 | 12.8 | 0.313 | 28.6% |
| Rodrigo Pineda | 559 | 39 | 3 | 21.4 | 0.140 | 7.7% |
| Campaign | 8,002 | 478 | 78 | 246.6 | 0.316 | 16.3% |
Every figure on this page is the same metric layer as the Campaigns table, filtered to ACA00011 — the totals row there and the KPIs here cannot disagree. Cycle Compare (PRD §6.3) lands on this page once the program↔cycle pairing is configured; it needs config, not code.