ACA00011 · PRX-30 AR DeclineACA_REN_PRX-30_AR Decline

Renewal · AR Reject-Pre x · cycle 8 · sent 2026-08-04 · offer NONE · Not Received

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Dials
6,654
44% of program dials this window
Net contacts
358
net rate 5.4% of dials
Sales
54
conversion 15.1% · SPH 0.275
Cost / sale
$61
196.7 hours × billed rate ÷ sales

List health

lead-grain, list-lifetime · ignores the date filter
List size
0
Leads dialed
4,958
Penetration
List completion
Exhausted
3
Converted
72
4,958 unique leads dialed against a 0-record list — physically impossible, known (FACTS.md L21), and the reason B4 (`prior_call_ids.csv`) is the critical path. Penetration renders capped at 100% per rulebook §C, which is exactly why this callout exists.

Weekly trend

dials and net contacts, ISO weeks
01,469.752,939.54,409.255,879Dials · 2026-W33 — 5,879Dials · 2026-W34 — 775Net contacts · 2026-W33 — 324Net contacts · 2026-W34 — 34775342026-W332026-W34
DialsNet contacts

Disposition mix

6,714 dispositioned callsExport CSV
DispositionCallsShareNet
voicemail3,98159.3%0
answeringmachine80312.0%0
hangup6639.9%90
ringnoanswer3234.8%0
invalidnumber2153.2%0
alreadyrenewed1712.5%0
willrenewlater1251.9%116
auto1051.6%0
recallrequestgeneral861.3%0
notinterested620.9%58
accountrenewedsalesale540.8%54
wrongnumber510.8%0
Total6,714100.0%358

+ 7 more dispositions · 75 calls.

Agents on this campaign

13 agents · click a header to sortExport CSV
AgentDialsNetSalesHoursSPHConv. %
Sara Villeda65527818.30.43829.6%
Livario Aguirre56033715.10.46521.2%
Nestor Najarro52335616.80.35717.1%
Efrain Martinez48929615.00.40120.7%
Ruben Rivas48019516.00.31326.3%
Katerin Pocasangre49831416.20.24712.9%
Maria Molina70922316.70.18013.6%
Susana Zambrano65232319.60.1539.4%
Carlos Chacon56029313.40.22410.3%
Dina Alonzo44530313.40.22310.0%
Orlando Alfaro38531311.10.2709.7%
Rodrigo Pineda45030216.50.1216.7%
Cristian Aguilar2461018.80.11410.0%
Campaign6,65435854196.70.27515.1%

Every figure on this page is the same metric layer as the Campaigns table, filtered to ACA00011 — the totals row there and the KPIs here cannot disagree. Cycle Compare (PRD §6.3) lands on this page once the program↔cycle pairing is configured; it needs config, not code.