Disposition mix

21 canonical outcomes · 111,348 dispositioned calls · story order, not volume orderExport CSV
DispositionTierCallsShareNet contactsNet rateRaw labels
accountrenewedsalesaleEligible Contact6160.6%616100.0%1
alreadyrenewedIneligible Contact2,6842.4%00.0%1
willrenewlaterEligible Contact1,6231.5%1,48191.3%1
interestednotreadyEligible Contact4290.4%40293.7%1
decisionmakernotavailableEligible Contact1830.2%13976.0%1
notinterestedEligible Contact1,1161.0%92683.0%1
hangupEligible Contact15,78114.2%1,95412.4%1
lostconnectionEligible Contact5350.5%17632.9%1
donotcallIneligible Contact2680.2%00.0%1
escalationIneligible Contact150.0%00.0%1
wrongnumberIneligible Contact9080.8%00.0%1
deceasedIneligible Contact350.0%00.0%1
languagebarrierIneligible Contact150.0%00.0%1
invalidnumberIneligible Contact4,2153.8%00.0%1
recallrequestgeneralNon-Final8770.8%00.0%4
voicemailNon-Final62,99456.6%00.0%1
answeringmachineNon-Final14,47713.0%00.0%1
completedFinal - No Contact40.0%00.0%1
autoContact2,0501.8%00.0%1
transferredNon-Final130.0%00.0%1
ringnoanswerFinal - No Contact2,5102.3%00.0%1
Total111,348100.0%5,694

Mix over time

share of each day's dispositioned calls
100%75%50%25%0%2026-06-29 · voicemail — 636 of 1,194 (53.3%)2026-06-29 · hangup — 230 of 1,194 (19.3%)2026-06-29 · answeringmachine — 137 of 1,194 (11.5%)2026-06-29 · invalidnumber — 70 of 1,194 (5.9%)2026-06-29 · alreadyrenewed — 10 of 1,194 (0.8%)2026-06-29 · auto — 48 of 1,194 (4.0%)2026-06-29 · Other — 63 of 1,194 (5.3%)2026-06-30 · voicemail — 779 of 1,308 (59.6%)2026-06-30 · hangup — 176 of 1,308 (13.5%)2026-06-30 · answeringmachine — 170 of 1,308 (13.0%)2026-06-30 · invalidnumber — 65 of 1,308 (5.0%)2026-06-30 · alreadyrenewed — 3 of 1,308 (0.2%)2026-06-30 · auto — 33 of 1,308 (2.5%)2026-06-30 · Other — 82 of 1,308 (6.3%)2026-07-01 · voicemail — 1,010 of 1,820 (55.5%)2026-07-01 · hangup — 251 of 1,820 (13.8%)2026-07-01 · answeringmachine — 293 of 1,820 (16.1%)2026-07-01 · invalidnumber — 98 of 1,820 (5.4%)2026-07-01 · alreadyrenewed — 13 of 1,820 (0.7%)2026-07-01 · auto — 53 of 1,820 (2.9%)2026-07-01 · Other — 102 of 1,820 (5.6%)2026-07-02 · voicemail — 1,906 of 3,495 (54.5%)2026-07-02 · hangup — 530 of 3,495 (15.2%)2026-07-02 · answeringmachine — 558 of 3,495 (16.0%)2026-07-02 · invalidnumber — 181 of 3,495 (5.2%)2026-07-02 · alreadyrenewed — 30 of 3,495 (0.9%)2026-07-02 · auto — 92 of 3,495 (2.6%)2026-07-02 · Other — 198 of 3,495 (5.7%)2026-07-03 · voicemail — 1 of 1 (100.0%)2026-07-05 · voicemail — 1 of 1 (100.0%)2026-07-06 · voicemail — 1,543 of 2,905 (53.1%)2026-07-06 · hangup — 397 of 2,905 (13.7%)2026-07-06 · answeringmachine — 349 of 2,905 (12.0%)2026-07-06 · invalidnumber — 155 of 2,905 (5.3%)2026-07-06 · alreadyrenewed — 53 of 2,905 (1.8%)2026-07-06 · auto — 146 of 2,905 (5.0%)2026-07-06 · Other — 262 of 2,905 (9.0%)2026-07-07 · voicemail — 2,184 of 3,891 (56.1%)2026-07-07 · hangup — 484 of 3,891 (12.4%)2026-07-07 · answeringmachine — 547 of 3,891 (14.1%)2026-07-07 · invalidnumber — 140 of 3,891 (3.6%)2026-07-07 · alreadyrenewed — 140 of 3,891 (3.6%)2026-07-07 · auto — 101 of 3,891 (2.6%)2026-07-07 · Other — 295 of 3,891 (7.6%)2026-07-08 · voicemail — 2,279 of 4,417 (51.6%)2026-07-08 · hangup — 915 of 4,417 (20.7%)2026-07-08 · answeringmachine — 589 of 4,417 (13.3%)2026-07-08 · invalidnumber — 133 of 4,417 (3.0%)2026-07-08 · alreadyrenewed — 151 of 4,417 (3.4%)2026-07-08 · auto — 92 of 4,417 (2.1%)2026-07-08 · Other — 258 of 4,417 (5.8%)2026-07-09 · voicemail — 1,984 of 3,824 (51.9%)2026-07-09 · hangup — 765 of 3,824 (20.0%)2026-07-09 · answeringmachine — 528 of 3,824 (13.8%)2026-07-09 · invalidnumber — 78 of 3,824 (2.0%)2026-07-09 · alreadyrenewed — 205 of 3,824 (5.4%)2026-07-09 · auto — 81 of 3,824 (2.1%)2026-07-09 · Other — 183 of 3,824 (4.8%)2026-07-10 · voicemail — 2,199 of 4,317 (50.9%)2026-07-10 · hangup — 900 of 4,317 (20.8%)2026-07-10 · answeringmachine — 670 of 4,317 (15.5%)2026-07-10 · invalidnumber — 69 of 4,317 (1.6%)2026-07-10 · alreadyrenewed — 195 of 4,317 (4.5%)2026-07-10 · auto — 81 of 4,317 (1.9%)2026-07-10 · Other — 203 of 4,317 (4.7%)2026-07-11 · answeringmachine — 1 of 2 (50.0%)2026-07-11 · alreadyrenewed — 1 of 2 (50.0%)2026-07-13 · voicemail — 1,993 of 3,376 (59.0%)2026-07-13 · hangup — 527 of 3,376 (15.6%)2026-07-13 · answeringmachine — 431 of 3,376 (12.8%)2026-07-13 · invalidnumber — 86 of 3,376 (2.5%)2026-07-13 · alreadyrenewed — 130 of 3,376 (3.9%)2026-07-13 · auto — 23 of 3,376 (0.7%)2026-07-13 · Other — 186 of 3,376 (5.5%)2026-07-14 · voicemail — 1,775 of 3,123 (56.8%)2026-07-14 · hangup — 501 of 3,123 (16.0%)2026-07-14 · answeringmachine — 471 of 3,123 (15.1%)2026-07-14 · invalidnumber — 106 of 3,123 (3.4%)2026-07-14 · alreadyrenewed — 32 of 3,123 (1.0%)2026-07-14 · auto — 26 of 3,123 (0.8%)2026-07-14 · Other — 212 of 3,123 (6.8%)2026-07-15 · voicemail — 1,661 of 2,870 (57.9%)2026-07-15 · hangup — 379 of 2,870 (13.2%)2026-07-15 · answeringmachine — 424 of 2,870 (14.8%)2026-07-15 · invalidnumber — 124 of 2,870 (4.3%)2026-07-15 · alreadyrenewed — 42 of 2,870 (1.5%)2026-07-15 · auto — 23 of 2,870 (0.8%)2026-07-15 · Other — 217 of 2,870 (7.6%)2026-07-16 · voicemail — 1,909 of 3,221 (59.3%)2026-07-16 · hangup — 462 of 3,221 (14.3%)2026-07-16 · answeringmachine — 451 of 3,221 (14.0%)2026-07-16 · invalidnumber — 139 of 3,221 (4.3%)2026-07-16 · alreadyrenewed — 59 of 3,221 (1.8%)2026-07-16 · auto — 26 of 3,221 (0.8%)2026-07-16 · Other — 175 of 3,221 (5.4%)2026-07-17 · voicemail — 1,973 of 3,483 (56.6%)2026-07-17 · hangup — 496 of 3,483 (14.2%)2026-07-17 · answeringmachine — 588 of 3,483 (16.9%)2026-07-17 · invalidnumber — 159 of 3,483 (4.6%)2026-07-17 · alreadyrenewed — 66 of 3,483 (1.9%)2026-07-17 · auto — 30 of 3,483 (0.9%)2026-07-17 · Other — 171 of 3,483 (4.9%)2026-07-20 · voicemail — 2,141 of 3,588 (59.7%)2026-07-20 · hangup — 419 of 3,588 (11.7%)2026-07-20 · answeringmachine — 496 of 3,588 (13.8%)2026-07-20 · invalidnumber — 157 of 3,588 (4.4%)2026-07-20 · alreadyrenewed — 64 of 3,588 (1.8%)2026-07-20 · ringnoanswer — 8 of 3,588 (0.2%)2026-07-20 · auto — 86 of 3,588 (2.4%)2026-07-20 · Other — 217 of 3,588 (6.0%)2026-07-21 · voicemail — 2,394 of 3,902 (61.4%)2026-07-21 · hangup — 442 of 3,902 (11.3%)2026-07-21 · answeringmachine — 464 of 3,902 (11.9%)2026-07-21 · invalidnumber — 165 of 3,902 (4.2%)2026-07-21 · alreadyrenewed — 53 of 3,902 (1.4%)2026-07-21 · ringnoanswer — 96 of 3,902 (2.5%)2026-07-21 · auto — 69 of 3,902 (1.8%)2026-07-21 · Other — 219 of 3,902 (5.6%)2026-07-22 · voicemail — 1,780 of 2,918 (61.0%)2026-07-22 · hangup — 314 of 2,918 (10.8%)2026-07-22 · answeringmachine — 366 of 2,918 (12.5%)2026-07-22 · invalidnumber — 116 of 2,918 (4.0%)2026-07-22 · alreadyrenewed — 52 of 2,918 (1.8%)2026-07-22 · ringnoanswer — 71 of 2,918 (2.4%)2026-07-22 · auto — 50 of 2,918 (1.7%)2026-07-22 · Other — 169 of 2,918 (5.8%)2026-07-23 · voicemail — 1,794 of 3,030 (59.2%)2026-07-23 · hangup — 349 of 3,030 (11.5%)2026-07-23 · answeringmachine — 358 of 3,030 (11.8%)2026-07-23 · invalidnumber — 158 of 3,030 (5.2%)2026-07-23 · alreadyrenewed — 30 of 3,030 (1.0%)2026-07-23 · ringnoanswer — 67 of 3,030 (2.2%)2026-07-23 · auto — 55 of 3,030 (1.8%)2026-07-23 · Other — 219 of 3,030 (7.2%)2026-07-24 · voicemail — 1,907 of 2,949 (64.7%)2026-07-24 · hangup — 244 of 2,949 (8.3%)2026-07-24 · answeringmachine — 391 of 2,949 (13.3%)2026-07-24 · invalidnumber — 111 of 2,949 (3.8%)2026-07-24 · alreadyrenewed — 25 of 2,949 (0.8%)2026-07-24 · ringnoanswer — 35 of 2,949 (1.2%)2026-07-24 · auto — 54 of 2,949 (1.8%)2026-07-24 · Other — 182 of 2,949 (6.2%)2026-07-25 · voicemail — 1 of 1 (100.0%)2026-07-27 · voicemail — 1,936 of 3,160 (61.3%)2026-07-27 · hangup — 310 of 3,160 (9.8%)2026-07-27 · answeringmachine — 449 of 3,160 (14.2%)2026-07-27 · invalidnumber — 71 of 3,160 (2.2%)2026-07-27 · alreadyrenewed — 111 of 3,160 (3.5%)2026-07-27 · ringnoanswer — 77 of 3,160 (2.4%)2026-07-27 · auto — 73 of 3,160 (2.3%)2026-07-27 · Other — 133 of 3,160 (4.2%)2026-07-28 · voicemail — 2,171 of 3,629 (59.8%)2026-07-28 · hangup — 396 of 3,629 (10.9%)2026-07-28 · answeringmachine — 475 of 3,629 (13.1%)2026-07-28 · invalidnumber — 113 of 3,629 (3.1%)2026-07-28 · alreadyrenewed — 111 of 3,629 (3.1%)2026-07-28 · ringnoanswer — 100 of 3,629 (2.8%)2026-07-28 · auto — 53 of 3,629 (1.5%)2026-07-28 · Other — 210 of 3,629 (5.8%)2026-07-29 · voicemail — 2,373 of 4,064 (58.4%)2026-07-29 · hangup — 407 of 4,064 (10.0%)2026-07-29 · answeringmachine — 570 of 4,064 (14.0%)2026-07-29 · invalidnumber — 169 of 4,064 (4.2%)2026-07-29 · alreadyrenewed — 143 of 4,064 (3.5%)2026-07-29 · ringnoanswer — 93 of 4,064 (2.3%)2026-07-29 · auto — 59 of 4,064 (1.5%)2026-07-29 · Other — 250 of 4,064 (6.2%)2026-07-30 · voicemail — 2,211 of 3,865 (57.2%)2026-07-30 · hangup — 543 of 3,865 (14.0%)2026-07-30 · answeringmachine — 548 of 3,865 (14.2%)2026-07-30 · invalidnumber — 90 of 3,865 (2.3%)2026-07-30 · alreadyrenewed — 115 of 3,865 (3.0%)2026-07-30 · ringnoanswer — 104 of 3,865 (2.7%)2026-07-30 · auto — 75 of 3,865 (1.9%)2026-07-30 · Other — 179 of 3,865 (4.6%)2026-07-31 · voicemail — 1,530 of 2,548 (60.0%)2026-07-31 · hangup — 431 of 2,548 (16.9%)2026-07-31 · answeringmachine — 254 of 2,548 (10.0%)2026-07-31 · invalidnumber — 86 of 2,548 (3.4%)2026-07-31 · alreadyrenewed — 61 of 2,548 (2.4%)2026-07-31 · ringnoanswer — 49 of 2,548 (1.9%)2026-07-31 · auto — 38 of 2,548 (1.5%)2026-07-31 · Other — 99 of 2,548 (3.9%)2026-08-03 · voicemail — 2,153 of 3,855 (55.8%)2026-08-03 · hangup — 546 of 3,855 (14.2%)2026-08-03 · answeringmachine — 399 of 3,855 (10.4%)2026-08-03 · invalidnumber — 126 of 3,855 (3.3%)2026-08-03 · alreadyrenewed — 130 of 3,855 (3.4%)2026-08-03 · ringnoanswer — 170 of 3,855 (4.4%)2026-08-03 · auto — 89 of 3,855 (2.3%)2026-08-03 · Other — 242 of 3,855 (6.3%)2026-08-04 · voicemail — 1,840 of 3,511 (52.4%)2026-08-04 · hangup — 605 of 3,511 (17.2%)2026-08-04 · answeringmachine — 388 of 3,511 (11.1%)2026-08-04 · invalidnumber — 112 of 3,511 (3.2%)2026-08-04 · alreadyrenewed — 130 of 3,511 (3.7%)2026-08-04 · ringnoanswer — 168 of 3,511 (4.8%)2026-08-04 · auto — 76 of 3,511 (2.2%)2026-08-04 · Other — 192 of 3,511 (5.5%)2026-08-05 · voicemail — 1,795 of 3,157 (56.9%)2026-08-05 · hangup — 414 of 3,157 (13.1%)2026-08-05 · answeringmachine — 367 of 3,157 (11.6%)2026-08-05 · invalidnumber — 118 of 3,157 (3.7%)2026-08-05 · alreadyrenewed — 107 of 3,157 (3.4%)2026-08-05 · ringnoanswer — 114 of 3,157 (3.6%)2026-08-05 · auto — 46 of 3,157 (1.5%)2026-08-05 · Other — 196 of 3,157 (6.2%)2026-08-06 · voicemail — 2,043 of 3,625 (56.4%)2026-08-06 · hangup — 529 of 3,625 (14.6%)2026-08-06 · answeringmachine — 474 of 3,625 (13.1%)2026-08-06 · invalidnumber — 122 of 3,625 (3.4%)2026-08-06 · alreadyrenewed — 68 of 3,625 (1.9%)2026-08-06 · ringnoanswer — 159 of 3,625 (4.4%)2026-08-06 · auto — 52 of 3,625 (1.4%)2026-08-06 · Other — 178 of 3,625 (4.9%)2026-08-07 · voicemail — 1,569 of 2,925 (53.6%)2026-08-07 · hangup — 478 of 2,925 (16.3%)2026-08-07 · answeringmachine — 291 of 2,925 (9.9%)2026-08-07 · invalidnumber — 115 of 2,925 (3.9%)2026-08-07 · alreadyrenewed — 33 of 2,925 (1.1%)2026-08-07 · ringnoanswer — 197 of 2,925 (6.7%)2026-08-07 · auto — 39 of 2,925 (1.3%)2026-08-07 · Other — 203 of 2,925 (6.9%)2026-08-08 · answeringmachine — 1 of 1 (100.0%)2026-08-10 · voicemail — 1,205 of 2,236 (53.9%)2026-08-10 · hangup — 205 of 2,236 (9.2%)2026-08-10 · answeringmachine — 253 of 2,236 (11.3%)2026-08-10 · invalidnumber — 120 of 2,236 (5.4%)2026-08-10 · alreadyrenewed — 61 of 2,236 (2.7%)2026-08-10 · ringnoanswer — 135 of 2,236 (6.0%)2026-08-10 · auto — 39 of 2,236 (1.7%)2026-08-10 · Other — 218 of 2,236 (9.7%)2026-08-11 · voicemail — 1,415 of 2,504 (56.5%)2026-08-11 · hangup — 245 of 2,504 (9.8%)2026-08-11 · answeringmachine — 302 of 2,504 (12.1%)2026-08-11 · invalidnumber — 118 of 2,504 (4.7%)2026-08-11 · alreadyrenewed — 68 of 2,504 (2.7%)2026-08-11 · ringnoanswer — 79 of 2,504 (3.2%)2026-08-11 · auto — 54 of 2,504 (2.2%)2026-08-11 · Other — 223 of 2,504 (8.9%)2026-08-12 · voicemail — 1,601 of 3,081 (52.0%)2026-08-12 · hangup — 413 of 3,081 (13.4%)2026-08-12 · answeringmachine — 429 of 3,081 (13.9%)2026-08-12 · invalidnumber — 141 of 3,081 (4.6%)2026-08-12 · alreadyrenewed — 46 of 3,081 (1.5%)2026-08-12 · ringnoanswer — 182 of 3,081 (5.9%)2026-08-12 · auto — 47 of 3,081 (1.5%)2026-08-12 · Other — 222 of 3,081 (7.2%)2026-08-13 · voicemail — 1,984 of 3,465 (57.3%)2026-08-13 · hangup — 483 of 3,465 (13.9%)2026-08-13 · answeringmachine — 406 of 3,465 (11.7%)2026-08-13 · invalidnumber — 131 of 3,465 (3.8%)2026-08-13 · alreadyrenewed — 53 of 3,465 (1.5%)2026-08-13 · ringnoanswer — 201 of 3,465 (5.8%)2026-08-13 · auto — 38 of 3,465 (1.1%)2026-08-13 · Other — 169 of 3,465 (4.9%)2026-08-14 · voicemail — 1,641 of 2,917 (56.3%)2026-08-14 · hangup — 411 of 2,917 (14.1%)2026-08-14 · answeringmachine — 332 of 2,917 (11.4%)2026-08-14 · invalidnumber — 115 of 2,917 (3.9%)2026-08-14 · alreadyrenewed — 48 of 2,917 (1.6%)2026-08-14 · ringnoanswer — 188 of 2,917 (6.4%)2026-08-14 · auto — 59 of 2,917 (2.0%)2026-08-14 · Other — 123 of 2,917 (4.2%)2026-08-15 · alreadyrenewed — 1 of 2 (50.0%)2026-08-15 · Other — 1 of 2 (50.0%)2026-08-17 · voicemail — 1,677 of 3,167 (53.0%)2026-08-17 · hangup — 584 of 3,167 (18.4%)2026-08-17 · answeringmachine — 257 of 3,167 (8.1%)2026-08-17 · invalidnumber — 158 of 3,167 (5.0%)2026-08-17 · alreadyrenewed — 44 of 3,167 (1.4%)2026-08-17 · ringnoanswer — 217 of 3,167 (6.9%)2026-08-17 · auto — 44 of 3,167 (1.4%)2026-08-17 · Other — 186 of 3,167 (5.9%)Mon 06/29Fri 07/03Wed 07/08Mon 07/13Fri 07/17Thu 07/23Tue 07/28Mon 08/03Fri 08/07Wed 08/12Mon 08/17
voicemailhangupansweringmachineinvalidnumberalreadyrenewedringnoanswerautoOther

Outbound

109,756 calls
  • voicemail62,861 · 57.3%
  • hangup15,459 · 14.1%
  • answeringmachine14,424 · 13.1%
  • invalidnumber4,212 · 3.8%
  • ringnoanswer2,504 · 2.3%
  • alreadyrenewed2,346 · 2.1%
  • auto1,918 · 1.7%
  • willrenewlater1,507 · 1.4%
  • notinterested1,057 · 1.0%
  • wrongnumber895 · 0.8%
  • + 11 more outcomes · 2,573 calls (2.3%) — full list in the table above

Inbound

1,592 calls
  • alreadyrenewed338 · 21.2%
  • hangup322 · 20.2%
  • accountrenewedsale219 · 13.8%
  • voicemail133 · 8.4%
  • auto132 · 8.3%
  • willrenewlater116 · 7.3%
  • lostconnection89 · 5.6%
  • notinterested59 · 3.7%
  • answeringmachine53 · 3.3%
  • recallrequestgeneral47 · 3.0%
  • + 9 more outcomes · 84 calls (5.3%) — full list in the table above

Grouped by canonical label, not by raw dialer text. The prototype counts the raw string, so Not interested and Not interested  appear as two separate outcomes (FACTS.md L13). The Raw labels column above shows where that is happening — 3 extra raw variants fold in across this window.

2,150 calls in this window carry disposition 0 and are absent from every figure above. That is deliberate: a 0 is the absence of an outcome, not an outcome (FACTS.md L18). Those calls still count as dials and still carry productive time — they are excluded here only, not everywhere.