Daily Pulse — 07/31/2026

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Dials

2,517

102 net contacts · 4.1% net rate

Sales

conversion 17.6% of net contacts

Billable hours

79.2

$1,326 billable value · SPH 0.227

True conversations

1,085

engagement 43.1% of dials

off pace102 net contacts vs 173 at the same hour on the last 3 Fridays.

Alerts (19)

same rules as the floor view

Coaching flagCristian Aguilar7-day SPH 0.105 vs team 0.168
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
Drop vs own 7-dayCristian Aguilar0.6 net/hr today vs own 1.2
Check in with them today, before the shift ends. A sudden personal drop usually has a cause rather than a skill gap: a bad list, a headset or dialer problem, or something going on personally. Ask first, coach second.
Coaching flagRodrigo Cortez7-day SPH 0.104 vs team 0.168
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
Coaching flagRodrigo Pineda7-day SPH 0.097 vs team 0.168
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
Coaching flagSusana Zambrano7-day SPH 0.025 vs team 0.168
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
AHT outlierSara Villeda245s per eligible non-sale vs team 161s (7-day)
Listen for where the call should have ended and did not. The coaching point is recognising a no early and closing politely, which frees the hour for more dials. Do not push them to rush calls that are genuinely progressing.
No calls in a whileCarlos Chacon285 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileCristian Aguilar287 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileDina Alonzo287 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileEfrain Martinez286 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileKaterin Pocasangre287 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileLivario Aguirre286 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileMaria Molina284 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileNestor Najarro287 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileOscar Linares286 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileRodrigo Cortez286 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileRodrigo Pineda286 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileSara Villeda287 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.
No calls in a whileSusana Zambrano287 min before the day's last loaded call
Confirm they are logged in and taking calls. Treat this as a prompt to check, never as evidence of time theft — the data genuinely cannot tell the difference, and using it that way will be wrong often enough to cost you trust.

Campaign watch — worst first

each against its own trailing 7 days

ACA0000415 dials · 0 net (0.0%) · 0 sales−100% vs itself
ACA000061,171 dials · 36 net (3.1%) · 6 sales−22% vs itself
ACA00007356 dials · 16 net (4.5%) · 2 sales−13% vs itself
ACA00009385 dials · 20 net (5.2%) · 6 sales−9% vs itself
ACA00008590 dials · 30 net (5.1%) · 4 sales+42% vs itself

The pulse defaults to the latest loaded day and every figure derives from the same certified metric layer as every other tab — this page adds selection, not new numbers. Use the pills to replay any day; the URL is the report.