Daily Pulse — 08/17/2026
one day, one screen · print to PDF or paste into Teams · open the full cockpit →Alerts (8)
same rules as the floor view- Drop vs own 7-dayCarlos Chacon1.1 net/hr today vs own 2.3
Check in with them today, before the shift ends. A sudden personal drop usually has a cause rather than a skill gap: a bad list, a headset or dialer problem, or something going on personally. Ask first, coach second.
- Coaching flagCristian Aguilar7-day SPH 0.206 vs team 0.303
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
- Coaching flagKaterin Pocasangre7-day SPH 0.205 vs team 0.303
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
- Drop vs own 7-dayLivario Aguirre1.4 net/hr today vs own 2.5
Check in with them today, before the shift ends. A sudden personal drop usually has a cause rather than a skill gap: a bad list, a headset or dialer problem, or something going on personally. Ask first, coach second.
- Coaching flagRodrigo Pineda7-day SPH 0.142 vs team 0.303
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
- Coaching flagSusana Zambrano7-day SPH 0.125 vs team 0.303
Book a coaching session this week and document it. Listen to two or three recent calls for pitch and close, and compare against a strong performer on the same campaign — a week of low SPH is a skill or script gap, not a bad day.
- Effort without payoffCristian Aguilar122 dials → 2 net (1.6% vs floor 4.1%)
Check what list and campaign they are on before coaching anything. If others on the same list are connecting fine, listen to how they open and how they handle voicemail. If the list is the problem, escalate it rather than coaching them.
- Effort without payoffSara Villeda371 dials → 7 net (1.9% vs floor 4.1%)
Check what list and campaign they are on before coaching anything. If others on the same list are connecting fine, listen to how they open and how they handle voicemail. If the list is the problem, escalate it rather than coaching them.
Campaign watch — worst first
each against its own trailing 7 days- ACA000048 dials · 0 net (0.0%) · 0 sales−100% vs itself
- ACA000121,101 dials · 25 net (2.3%) · 2 sales−39% vs itself
- ACA00011775 dials · 34 net (4.4%) · 3 sales−27% vs itself
- ACA000093 dials · 5 net (166.7%) · 3 sales−4% vs itself
- ACA0000666 dials · 12 net (18.2%) · 2 sales+76% vs itself
- ACA00010675 dials · 26 net (3.9%) · 0 sales
- ACA00013515 dials · 25 net (4.9%) · 3 sales
The pulse defaults to the latest loaded day and every figure derives from the same certified metric layer as every other tab — this page adds selection, not new numbers. Use the pills to replay any day; the URL is the report.