ACA00009 · PSX-30ACA_REN_PSX-30
Renewal · Pre X 30 · cycle 7 · sent 2026-07-02 · offer NONE · Active
Dials
13,707
17% of program dials this window
Net contacts
815
net rate 5.9% of dials
Sales
133
conversion 16.3% · SPH 0.347
Cost / sale
$48
383.6 hours × billed rate ÷ sales
List health
lead-grain, list-lifetime · ignores the date filterList size
5,994
Leads dialed
7,216
Penetration
100.0%
List completion
38.2%
Exhausted
9
Converted
31
7,216 unique leads dialed against a 5,994-record list — physically impossible, known (FACTS.md L21), and the reason B4 (`prior_call_ids.csv`) is the critical path. Penetration renders capped at 100% per rulebook §C, which is exactly why this callout exists.
Weekly trend
dials and net contacts, ISO weeksDisposition mix
14,305 dispositioned callsExport CSV| Disposition | Calls | ShareShare of this campaign's dispositioned calls | Net |
|---|---|---|---|
| voicemail | 7,952 | 55.6% | 0 |
| hangup | 2,155 | 15.1% | 289 |
| answeringmachine | 2,020 | 14.1% | 0 |
| invalidnumber | 590 | 4.1% | 0 |
| alreadyrenewed | 310 | 2.2% | 0 |
| auto | 249 | 1.7% | 0 |
| notinterested | 188 | 1.3% | 156 |
| willrenewlater | 154 | 1.1% | 138 |
| accountrenewedsalesale | 133 | 0.9% | 133 |
| wrongnumber | 119 | 0.8% | 0 |
| recallrequestgeneral | 106 | 0.7% | 0 |
| lostconnection | 104 | 0.7% | 29 |
| Total | 14,305 | 100.0% | 815 |
+ 8 more dispositions · 225 calls.
Agents on this campaign
20 agents · click a header to sortExport CSV| Agent | Dials⇅ | Net⇅ | Sales⇅ | Hours⇅ | SPHSales ÷ productive hours, on this campaign⇅ | Conv. %Sales ÷ net contacts⇅ |
|---|---|---|---|---|---|---|
| Livario Aguirre | 1,507 | 111 | 16 | 33.4 | 0.479 | 14.4% |
| Efrain Martinez | 810 | 44 | 16 | 22.8 | 0.701 | 36.4% |
| Carlos Chacon | 1,158 | 56 | 15 | 30.3 | 0.494 | 26.8% |
| Sara Villeda | 1,273 | 53 | 11 | 28.9 | 0.380 | 20.8% |
| Oscar Linares | 693 | 46 | 11 | 20.1 | 0.546 | 23.9% |
| Juan Guzman | 911 | 53 | 10 | 24.5 | 0.408 | 18.9% |
| Katerin Pocasangre | 513 | 35 | 9 | 22.9 | 0.394 | 25.7% |
| Walter Alfaro | 884 | 44 | 7 | 23.6 | 0.296 | 15.9% |
| Dina Alonzo | 769 | 39 | 7 | 22.7 | 0.308 | 17.9% |
| Rodrigo Pineda | 518 | 32 | 7 | 22.0 | 0.317 | 21.9% |
| Rodrigo Cortez | 734 | 41 | 6 | 23.6 | 0.255 | 14.6% |
| Nestor Najarro | 1,181 | 81 | 5 | 30.2 | 0.166 | 6.2% |
| Cristian Aguilar | 276 | 30 | 5 | 16.7 | 0.299 | 16.7% |
| Orlando Alfaro | 949 | 66 | 4 | 21.5 | 0.186 | 6.1% |
| Susana Zambrano | 651 | 48 | 3 | 18.5 | 0.162 | 6.3% |
| Ruben Rivas | 271 | 6 | 1 | 8.6 | 0.117 | 16.7% |
| Miguel Ruiz | 319 | 15 | 0 | 5.9 | 0.000 | 0.0% |
| Ronald Moreira | 189 | 12 | 0 | 4.7 | 0.000 | 0.0% |
| Maria Molina | 97 | 3 | 0 | 2.6 | 0.000 | 0.0% |
| 0 | 4 | 0 | 0 | 0.0 | — | — |
| Campaign | 13,707 | 815 | 133 | 383.6 | 0.347 | 16.3% |
Every figure on this page is the same metric layer as the Campaigns table, filtered to ACA00009 — the totals row there and the KPIs here cannot disagree. Cycle Compare (PRD §6.3) lands on this page once the program↔cycle pairing is configured; it needs config, not code.